Regrooving helps customers and customer retention – interview with Rema Tip Top's Marc Jürgens
These days, companies that specialise in the sale of new or retreaded truck tyres must always offer their customers a comprehensive product portfolio plus a regrooving service. Through professional regrooving, a tyre’s mileage can be increased by a further 25 per cent, simultaneously reducing the pence per mile cost. Speaking with Tyres & Accessories, Marc Jürgens, product manager Tyre Repair Tools and Chemicals at Rema Tip Top, explained why regrooving is important, how it can help retain customers and what must be taken into consideration in the workshop.