Should You Repair Run-Flats?
Surveying the current state of the run-flat aftermarket reveals that there is a fair amount of discontent amongst dealers when it comes to so-called “fail-safe” tyre technology. As you would expect, retailers are interested in the financial benefits, but are not so keen on the short supply and customer satisfaction issues some have faced.
One of the lingering problems in this respect, is the question of whether or not to repair run-flats. For some dealers it all comes down to a question of customer service. One business told T&A recently: “A customer got a flat run-flat on his BMW. When we told him that he had to fork out £200 to replace a two-week old tyre, he was not impressed.”