US motorists getting more tyre satisfaction
According to a new study from J.D. Power, the number of problems owners in the US experience with their original equipment tyres declined 22 per cent to 68.5 problems per 100 vehicles in 2014 – down from 88.3 in 2010. The 2014 Original Equipment Tire Customer Satisfaction Study also found the incidence of all tyre problems measured has declined over the five-year span, with the largest improvements in fast tread wear, slow leaks and uneven wear. The study measured tyre owner satisfaction after two years of vehicle ownership in four segments: luxury, passenger car, performance sport and truck/utility. Satisfaction was examined in four factors: tyre wearability, tyre ride, tyre appearance, and tyre traction/handling.