Michelin backs TW Tyres’ £40,000 refurbishment
TW Tyres has invested £40,000 into refurbishing its Rugby branch as, which was part-funded by the Michelin Auto Professional programme’s business development fund.
TW Tyres has invested £40,000 into refurbishing its Rugby branch as, which was part-funded by the Michelin Auto Professional programme’s business development fund.
Michelin has launched a new training academy that it says promises to transform tyre fitters in the UK and Ireland into the “next generation of expert technicians.” Ten fitters from the Michelin Certified Centre (MCC) network have already been selected to take part in the first Michelin Professionals Academy course, a programme of training that includes a balance of theoretical and practical learning.
Bridgestone has presented Rugby fast-fitter TW Tyres with an award recognising the company’s 35 years in business. TW Tyres, based in Paynes Lane, and owner Mike Furner were presented with a cut-glass accolade from the manufacturer to recognise decades of hard work in the town.
TW Tyres from Rugby has won the national final of Bridgestone’s First Stop Karting event held at Daytona Milton Keynes. The team claimed the prize after almost three hours of intense racing in the pouring rain at the famous outdoor circuit, beating 15 other teams in the process.
First Stop dealership, TW Tyres recently hosted an afternoon for female drivers with practical advice on maintaining their vehicles and a specific focus on all-important tyre checks. Recent research has shown that up to 90 per cent of drivers do not know their correct tyre pressures and TW Tyres aimed to address this issue and offer practical help to local drivers. Carl Williams and Sally Smith from Bridgestone were on hand giving presentations and offering their expertise along with technical adviser Chris Scott and the TW Tyres team.
Following the event TW Tyres will undergo a major refurbishment in order to create a more appealing environment for customers. This reportedly comes as part of Bridgestone’s continued investment in the First Stop network.
Rugby FM also joined up with TW Tyres on the day by holding a phone-in clinic on car maintenance issues for all those who couldn’t make it.
Ipswich businesswoman, Ingrid Ward, has just celebrated an amazing 21 years as a director of the town’s Autofit garage, which she founded with husband Kevan. During this time, the couple – along with fellow director Dave Chapman – have watched the Britannia Road firm go from strength to strength, winning an army of loyal customers along the way.
“The past 21 years have flown by,” says Ingrid. “There have been some big changes and challenges here over the years, but I’ve enjoyed every minute of it.” Autofit, which is a member of Bridgestone UK’s 200-strong network of independent First Stop tyre dealerships, was opened by Ingrid and Kevan, a former RAF officer, in 1986.
Female drivers in Rugby are receiving hands-on advice to improve their safety as potentially vulnerable motorists. Technicians at First Stop dealership TW Tyres are sharing their expertise at Driver Awareness Evenings run in association with Bridgestone. The course covers basic car mechanics and maintenance, and aims to educate women on what to do should they get into trouble whilst driving alone.
“We’re covering everyday scenarios like how to change a tyre, how to check the tyre tread depth and pressure, and how to check oil levels and water levels – things we all really ought to know, but often don’t,” said Nathalie Furner, general manager of TW Tyres.
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28 years ago, Mike Furner and Harish Mistry started up TW Tyres & Autocare, which now employs more than 24 people at its site in Rugby and is still a family-run organisation. Mike Furner has always been a firm believer in customer service and, since day one, has striven to offer the best service possible. Now his efforts, and those of his staff, have been recognised, with TW Tyres picking up the Customer Care award in the Rugby Business Awards and Mike himself winning the Lifetime Achievement Award.
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A 33 per cent increase in the number of UK First Stop dealerships reaching Bridgestone’s highest customer service standard has topped a memorable year for the thriving network, the company has reported. Eight outlets across the country are now proudly operating as five star dealerships, with an equally impressive 37 having reached the very respectable four star grade.
Bridgestone has announced that the number of UK First Stop dealerships reaching the network’s highest customer service standard has doubled in the past 12 months. In addition the company has given six outlets its highest five-star award.
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