Encouraging signs in NFDA Dealer Attitude Survey
The National Franchised Dealers Association (NFDA), which represents franchised car and commercial vehicle retailers in the UK, has conducted the Dealer Attitude Survey twice a year since 1989. Commenting on the results of the NFDA Dealer Attitude Survey Summer 2022/2023 published on Monday 12 September 2022, Sue Robinson, Chief Executive of the NFDA, said: “Despite the unprecedented challenges facing the automotive retail industry, it is optimistic to see our survey has revealed only marginal differences in manufacturer ratings. Franchised dealers show high levels of satisfaction in key business areas, particularly in used car margins and performance measures.”