servicing Archives - Page 14 of 29 - Tyrepress

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Kwik-Fit Sets Monthly MoT Test Record

September was a record month for MoT tests at Kwik-Fit. During this period the fast-fitter examined a total of 60,000 cars at its UK service centres during, a larger number of monthly MoT tests than at any other time in the company’s history. The company says this ability to examine so many cars for the national roadworthiness test is the result of sustained investment in the provision of servicing and MoT testing, including the installation of additional MoT testing bays.

1st October 2010/by Tyrepress Editors

Expanded MOT Coverage a ‘Natural Step Forward’ for ATS Euromaster

Plans to increase the number of ATS Euromaster outlets equipped for MOT testing are “on target”, the fast-fitter reports. By the end of the year 100 centres throughout the UK will be able to offer an MOT test service, an increase of 20 per cent. ATS Euromaster says a similar increase is scheduled for 2011.

29th September 2010/by Tyrepress Editors

ATS Euromaster Wins Removal Company Tyre Contract

International removals firm Rose Removals has switched from a local tyre service provider to ATS Euromaster, using a mixture of Avon and Michelin tyres for its fleet of 12 vans and 12 trucks. For 20 years the 35-year-old, Devon-based company had sourced its domestic tyre requirements from Mid-Devon Tyres, but had experience of using the extensive Euromaster network in mainland Europe. ATS Euromaster’s parent company operates across 11 countries on the continent, providing a roadside rapid response service to many visiting UK fleets.

24th September 2010/by Tyrepress Editors

Zito Wheels Adopts Cam’s Cameo Product Portfolio

Cam Systems, the leading software solutions provider to the independent tyre industry, has been appointed by Zito Wheels Ltd to integrate its Cameo platform into the organisation. According to the company, Cameo will provide Zito with increased manageability over stock control, clear visibility of performance and easy to use accounting practices.

As a supplier of aftermarket aluminium alloy wheels with strengths in craftsmanship and technology to the highest standard Zito wheels requires solutiosn covering point-of-sale, customer management, products and pricing, stock control, depot management, through to integrated ledgers and real-time reporting and management views.

24th September 2010/by Tyrepress Editors

Kwik-Fit Pledges Additional Training Funds Following Watchdog Attack

Kwik-Fit has promised to direct an additional million pounds into staff training and double its mystery shopper programme after the BBC One show ‘Watchdog’ aired both its own experience with the fast fit chain and those of several unsatisfied customers. The September 16 edition of Watchdog outlined cases in which Kwik-Fit quoted for repair work that wasn’t required and performed vehicle inspections that didn’t deliver all that was promised.

17th September 2010/by Tyrepress Editors

BSI Hits Back at Which? Report Criticising Garages

BSI has aired it views on Radio 5 Live and BBC Leeds following a Which? report stating that garages are not correctly servicing cars. According to Which? there is still “incompetence” in UK car garages following an undercover investigation that found nearly 90 per cent of the garages investigated by the consumer watchdog missed (or ignored) at least one potentially dangerous fault. However, the report failed to mention that BSI-operate Kitemark scheme “offers the most robust certification because of its rigorous criteria.”

13th September 2010/by Tyrepress Editors

Which?: Garages Still Ripping Off Consumers

The latest Which? report on garage service concludes that there are still shocking levels of incompetence in the sector despite the introduction of several new codes of conduct. The undercover investigation found that 90 per cent of the 62 garages mystery shopped by the consumer watchdog missed (or ignored) at least one potentially dangerous fault, while 39 per cent charged for a product that wasn’t supplied.

Which? introduced four simple faults – “deflated spare and nearside rear tyres, brake fluid at the minimum level and a blown bulb on the reversing light.” However, according to the report just eight of the garages tested returned the cars fault-free and five garages failed to fix any of the introduced faults.

23rd August 2010/by Tyrepress Editors

B-Quik Expands Despite Unrest in Thailand

International News

B-Quik, Thailand’s biggest independent automotive repair organization, saw revenue grow over 30 per cent in the first 6 months of 2010, this despite the unrest in the Thai capital in the month of May. The company has opened two new stores so far this year (one on the island of Phuket and one in Bangkok) and now operates through 64 outlets. For the second half of the year another seven new stores are confirmed and three more are pending. B-Quik adjusted its revenue expectation for 2010 to exceed 2.5 billion Thai baht (£50 million, 61 million Euros). Growth is almost equally split, 15 per cent from like for like same store increase and the other 15 per cent from new stores build last year and this year. The sales growth is divided evenly over the various product groups but aircon repairs and servicing and oil/filter changes lead the growth.

19th August 2010/by Chris

Encircle Moving into French and Italian Markets

Tyre market research specialists Encircle Marketing has been developing Italian and French portals of its website as a prelude to launching sell-out pricing and selling way programmes in these countries in the first quarter of 2011. Test programmes will be conducted in the last quarter of this year.

18th August 2010/by Tyrepress Editors

Micheldever Tyre and Auto Services Commits to Motor Codes

Micheldever Tyre and Auto Services has signed-up to the Motor Industry Code of Practice for Service and Repair. The company, which sells about six million tyres a year, has subscribed its 50 ‘Protyre’-branded outlets to the Code aiming to enhance the company’s profile and reach while reinforcing its high customer service standards.

“The decision to subscribe to the Service and Repair Code was taken after extensive research into both our customers’ requirements and the need for the whole industry to raise its standards,” said Simon Hiorns, retail director at Micheldever. “We recognise that in many cases the motor industry needs to build trust with its customers, as over the years, this has been eroded by ‘cowboy traders’. Protyre has built a reputation for providing exceptional service, something that Motor Codes allows us to promote to our customers.

30th July 2010/by Tyrepress Editors

Apaseal Invests in JobFlow Technology

Over 65 years of development within the tyre maintenance industry has put Apaseal in a unique position to serve its customers. So say, company representatives who are aiming to demonstrate that they present the best one stop shop offer when they exhibit at October’s Brityrex in Manchester. In addition, Apaseal launched new workflow technology in May 2010 which, combined with a 20 per cent increase in engineers is intended to demonstrate the company’s “commitment to servicing…customers today and into the future.”

According to managing director, Martin Saint, “JobFlow PLUS enables us to efficiently manage our service work and remotely manage our mobile workforce; reducing costs, downtime and head office visits. We allocate jobs via TomTom WORK – which shows current vehicle location and efficiently navigates us to site.”

20th July 2010/by Tyrepress Editors

Pro-Align to Offer a Helping Hand at Brityrex

Four wheel alignment servicing is reportedly a growing income stream in the tyre retail sector, and what’s more it is a ‘high margin’ service, which can only help the bottom line. That’s what why wheel alignment and equipment specialists Pro-Align are offering tyre depots a helping hand towards offering this service on the firm’s stand at October’s Brityrex exhibition. As company representatives told Tyres & Accessories: “To ignore [wheel alignment’s] potential means businesses…run the risk of being left behind.”

16th July 2010/by Tyrepress Editors

Ipswich Tyre Group Expands

Ipswich Tyre Group is expanding with the opening of Premier Body Works in Bury St Edmunds, bringing the total number of depots within its group to six. The new site will continue to focus on its vehicle repair business, and Ipswich Tyre Group will introduce Cameo from Cam Systems after working effectively with the industry-specific software platform in its other centres.

12th July 2010/by Tyrepress Editors

ATS Euromaster Wins Leicester City Council Deal

Leicester City Council has appointed ATS Euromaster to supply and service the tyres across its fleet of 883 vehicles, which ranges from civic limousines to 32-tonne refuse collection trucks, and includes over 600 vehicles plated at 3.5 tonnes or below. The new contract will see the fleet supplied with a range of Avon, Taurus, Kumho and Encore tyres and follows a ten year period which saw the council’s tyre needs met by a local independent service provider.

Leicester City Council Fleet Manager Stephen Kerry said: “ATS Euromaster’s wide-ranging expertise also means its staff are as skilled at working on cars and vans as they are on heavy trucks. Plus they’re used to servicing the tyres on all manner of specialist municipal equipment, such as loading shovels, mobile access platforms and compact sweepers,” he adds.

8th July 2010/by Tyrepress Editors

Robert Halfon MP Says Garages Should Hold Kitemark Standard

Robert Halfon, the MP for Harlow, has Tabled a Motion in Parliament following a radio morning (on Wednesday, 30 June) with consumer motoring champion Quentin Willson debating poor garage servicing.

The news follows survey evidence showing that over half of the British population who have had a car serviced in a garage before are not totally confident that the work they have paid for has been carried out. That’s according to new YouGov research recently commissioned by BSI Kitemark, which throws light on just how wary people have become of garages and what work is actually being done to their cars.

8th July 2010/by Tyrepress Editors