Retail and buying groups require high quality service
In the highly competitive automotive market, many workshops including tyre dealerships rely on a high quality service from their suppliers in order to provide an efficient and competitive service to their customer, which increases customer retention and maximises profit. These suppliers must therefore ensure they are at the cutting edge of service. That’s the view of Mike Curry, sales director, The Parts Alliance, who recently commented on his opinion in correspondence with Tyres & Accessories.