Elite Direct.Com Limited – Providing a Better Customer Experience
Elite has gone out of its to make the purchasing of wheels a pleasant experience. At its conveniently located 20,000 sq. ft premises on the A1306 near Rainham and Dagenham in Essex, the company not only has a large and well-appointed showroom open to the public, but also a waiting area complete with a café serving hot food and drinks – so waiting for a new set of wheels need not be a tedious event. And while the customer enjoys some refreshment their vehicle is seen to in one of Elite’s 19 fully operational service bays.
The large and modern facility Elite operates today is far removed from the company’s humble beginnings, when partners Steve Eldridge and Sean Soyka opened for business in 1987, operating out of a cramped former car showroom in Hornchurch, just a couple of miles from the company’s present position. Today the company specialises in wheels and tyres for passenger cars, 4×4 vehicles and light commercials, but also stocks exhausts, shock absorbers, suspension kits, and brakes amongst other items.