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Pro-Align Going the Extra Mile for Customers

Pro-Align says its passion for wheel alignment means the company is prepared to go far beyond simply supplying Hunter wheel alignment equipment. It has been instrumental in initiating the debate on the creation of a wheel alignment standard, which can be recognised by the industry and consumer alike.

From Pro-Align’s own experience and feedback from customers who have selected Hunter alignment systems, a demand exists for a ‘proper’ four-wheel alignment service. By ‘proper’, businesses mean they are looking to make sure the alignment service they offer is carried out as close to the car manufacturer’s procedures for wheel alignment as possible – thus leaving minimal room for criticism that ‘they don’t do it right’.

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Pro-Align Launches HawkEye Digital Imaging Wheel Aligner

Pro-Align has launched Hunter’s new third generation digital imaging alignment system – HawkEye. The new technology combines the features of the popular DSP600 imaging system with the new High-Definition (HD) digital imaging sensors. According to Pro-Align, Hawkeye will provide precise, high-speed alignment service and greater productivity, while taking up a minimum amount of shop space.

The HawkEye system comes in two versions – the Hunter 100 aligner with Hawkeye digital imaging sensors; and the Hunter WA aligner with Hawkeye HD digital imaging Sensors. The Hunter 100 aligner is a kind of ‘mini’ version that operates on the new low cost Hunter100 console, with standard hexagonal targets, to provide the benefits of rapid imaging alignment at a price that, in the past, has been associated with aligners with conventional sensors. This news is said to close the ‘affordability’ gap, offering more tyre shops the opportunity to make that move away from hang-on tracking gauges.

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Micheldever Refits Tavistock Tyres with Pro-Align’s Equipment

One of Micheldever’s newest acquisitions, Tavistock Tyres in Devon, has undergone an extensive refurbishment programme, including the replacement of equipment. According to those involved, the aim from the outset was to fit out the workshop to a very highest standard, achieve the optimum in customer service and efficiency/revenue generation. In order to achieve this, Micheldever selected key equipment from Pro-Align’s ‘world leading’ Hunter equipment range. The improvements and reorganisation at Tavistock Tyres, has meant they have now been able to create a new dedicated alignment bay, headed by the Hunter Imaging Alignment System.

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Pro-Align Launches Mobile Aligner

Pro-Align has launched a mobile version of its popular Hunter DSP600 alignment system – the DSP600CM. Upon making is debut at the Mechanex show in Sandown, company representatives remarked that the Hunter DSP600CM imaging system offers “the same benefits as its ‘fixed column’ cousin, but with the added flexibility of being mobile between adjacent alignment lifts.”

The CM has the main camera column fixed to the side of the alignment console, this allows the technician to simply move the whole unit between adjacent alignment lifts. It is then located in position using with small floor plates.

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Profitable Vibration Problems Overlooked

Vibration problems are one of the most difficult problems to solve and because of this, they often gets the ‘head in the sand’ treatment. The NTDA has recognised this and has highlighted the vibration issue in their recent Service Bulletin 06/07 (copies are available from the NTDA offices)

In the past, to solve a vibration problem that balancing alone does not fix, it has been done through a process of elimination/ trial and error. This can be very time consuming and more often than not a vibration problem still persists.

Pro-Align suggest that the Hunter Road Force Balancer puts an end to guess work and can not only save you time and money, but can also provide an additional profitable service for your business.

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Hi-Q Branch Installs Hunter Aligner

One of the UK’s leading fast fit operators, Hi-Q, is not only helping Gloucester drivers remain safe, but also keep their fuel costs down after the latest Hunter imaging aligner, from Pro-Align, was installed at its Woodrow Way, Bristol Road store.

“This new equipment represents a major investment in our customer service. We can now re-set vehicle settings in line with the vehicle manufactures recommendations. It also identifies any problems that may need addressing, which we can then discuss with our customers,” commented Store Manager David Giess

The Hunter DSP600 Wheel Alignment system utilises four digital cameras which give a fast, detailed measurement and diagnosis. For motorists this means waiting times are significantly reduced as the process takes only minutes from set up to live readings. Results are provided in easy to read graphical print-out and give a comprehensive assessment of all suspension and steering angles.

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Pro-Align to Cooperate with Harvie Prema

Pro-Align is to feature in the next Harvie Prema product catalogue, as a new ‘supplier partner’. A selection of equipment, including the ‘World Leading’ Hunter wheel aligners, balancers, tyre changers, plus the Pro-Aligns range of alignment lifts, will be presented within the ‘Equipment Section’. Both Harvie Prema and Pro-Align see the involvement as a complimentary one, supporting both companies’ business activities and will go to enhance the service to their customers.

The ‘handshake’ took place during the recent Harvie Prema Sales meeting, held at Pro-Align’s purpose built premises in Towcester. During the meeting, Harvie Prema staff were given demonstrations of the Pro-Align equipment, seeing for themselves many of the cost saving and revenue generating features.

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Miss Alignment No Trouble for Pro-Align

There was much interest in the Pro-Align stand at this year’s ATS. Not only did the company launch two new products to their range (SmartWeight a revolutionary wheel balancing technology, PA100 – a new entry-level Hunter Aligner) But “Miss Alignment” was there too, helping to promote the hourly ‘Alignment Show Live’ and SmartWeight demonstrations.

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Pro-Align Promises Revolutionary Products at ATS

Pro-Align is promising an action packed stand, at this years Automotive Trade Show. The ‘Alignment Show Live’ presentation, synonymous with Pro-Align, returns for a third year. “We have seen our sales of digital imaging aligners increase to over 50 per cent of wheel aligner sales – workshops purchasing the imaging system find its quick, accurate easy to use and easy to charge on” explained Pro-Align’s Paul Beaurain.

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Pro-Align Relocates

Pro-Align has moved into new premises at ‘The Old Orchard’, Towcester. Set in the heart of Northamptonshire countryside (a mile or two from the Silverstone Circuit), the barn conversion-style building provides offices, training facilities, service workshops and warehousing.

Paul Beaurain, Pro-Align’s MD told Tyres & Accessories: “We are delighted with the new site, it is beyond all our expectations and provides a very pleasant working environment for the team. With the site being located centrally between the M1 & M40, access for customers and the Pro-Align team alike is very good.”

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Hunter Aligns Ferraris at Maranello

Ferrari is upgrading all its Hunter conventional sensor wheel alignment systems to incorporate new digital imaging technology. For the last 12 years every new car made at Ferrari’s Maranello plant has received a final ‘Hunter’ wheel alignment check before leaving Maranello, according to Pro-Align.

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  4. New Hunter aligner is ‘ACE’ solution for workshops – Pro-Align
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Moving On

Having grown out of its current premises work has begun on Pro-Align’s new headquarters in Northamptonshire. The new site is located at ‘The Old Orchard’, Greens Norton and when completed, will offer bespoke offices, workshops, warehousing and an alignment bay.

Carl Potter, Pro-Align’s general manager commented: “Everyone at Pro-Align is really excited about the new site as we have literally out grown our current unit. We pride ourselves on our already high level of customer services, but the new building will mean we can expand our range and stock, offer further courses in the purpose built training facility and also provide a retail alignment centre for the surrounding area too. All in all the new premises will enable us to build a future for alignment”.

The company expects to move into its new premises at the end of the year.

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