BBC programme slams Kwik-Fit…again
Kwik-Fit has once again found itself at the centre of unwanted attention after a BBC consumer programme accused it of recommending work that didn’t need to be done and of failing to properly carry out free tyre safety checks. On 10 July, the “Your Money, Their Tricks” programme mystery shopped 10 Kwik-Fit branches with 10 different cars. The cars, which were of various ages and models, had been pre-inspected by a forensic engineer and had been prepared in order to demonstrate whether checks had been carried out. Similar allegations were made by the BBC’s “Watchdog” programme in September 2010. But this time it was rather tackily presented, as the title of the programme and the in-show caricatures demonstrate.