Protyre deploys SCV database
Protyre, the retail division of Micheldever Tyre Services, has taken on a Single Customer View (SCV) database developed by the Purple Agency (part of Adare). Micheldever Group purportedly sells 6 million tyres a year, roughly 20 per cent of the total UK market.
According to the company, the new database will allow the company to map out a customer communications strategy that routes campaigns via the most efficient channel across email, direct mail and in store. Driving deeper data insights, the new system will also help them deliver an even better experience for their customers, helping them keep their cars safe and legal whilst reducing their motoring costs by keeping them up to speed with the latest deals and offers.