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Halfords reports £1 billion annual group revenues, a year earlier than planned

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Automotive retail chain Halfords, which includes the growing and increasingly tyre-influenced Halfords Autocentres business, has reported annual group revenues of £1 billion – a year ahead of the company’s plan to reach this milestone. The figures, released on 5 June and followed up with a trading statement on 15 July that pointed to further growth are at least partly driven by the growth of the firm’s online business which saw sales in the year to March 2015 exceed £100 million, representing growth of +14.3 per cent. Indeed, the fourth quarter of 2015 alone saw online sales grow +12.6 per cent. The result is a positive impact on the group’s pre-tax profits (EBITDA), which were up 8.7 per cent.

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Halfords Autocentres fined £32,000 for missing basic faults

Halfords Autocentres must pay a total of £47,000 after technicians in Bristol missed 11 of the 20 basic faults set up on Trading Standards department car. North Avon Magistrates Court ordered Halfords Autocentres to pay just under £15,000 costs, a £32,000 fine and a £150 victim surcharge after the firm pleaded guilty to eight offences under the Consumer Protection from Unfair Trading Regulations.

Following a series of complaints, Trading Standards offices set up the mystery shopper investigation at the Filton branch of Halfords Autocentres in Bristol. While 11 of the 20 simple defects on the car were not identified or fixed, the technician reportedly gave the car back to the customer as if work was complete.

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Halfords Autocentres crowns NVQ graduate in record year for apprentice programme

Halfords Autocentres has called 2014 a “record year” for its automotive apprentice programme. 72 new apprentices joined the scheme this year, leading to Halfords’ claim that it is the largest programme in the UK automotive industry. The servicing chain crowned third year NVQ Floyd Ullah (19) from Scunthorpe the winner of its annual apprentice competition, noting that competition for the accolade is growing annually.

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Motorists’ biggest winter fear is new drivers

As the Met office warns we could be facing one of the wettest winters ever, you may be surprised by what motorists are most concerned about when it comes to driving in winter months. Rather than hazardous weather conditions; black ice; getting stuck in snow or being stranded, a new study from Halfords Autocentres reveals […]

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Halfords Autocentres launches MOT, service monthly payment scheme

Halfords Autocentre uniform

Halfords Autocentres has launched a monthly payment scheme designed to help motorists spread the cost of their MOT and annual service. Drivers using the Privilege Service Plan will pay a fixed monthly sum, with two and three year options available, to include a full or major service and MOT for each year. Halfords will determine the monthly cost through a combination of vehicle engine size and the length of plan chosen. The service provider has also added extra incentives to the plan, including 10 per cent off repairs during the term and discounts on products such as wheel alignment, battery replacement and air conditioning services.

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Halfords appoints technical training manager

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Halfords Autocentres has hired Satnam Singh to head-up its technical training team, a new role that it says “reflects the increasing focus that Halfords Autocentres is placing on training” and on investing to give its technicians “the expertise necessary to be able to service any make or model of car.”

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Halfords to distribute Catloc anti-theft solutions

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Catalytic convertor (CAT), diesel particulate filter (DPF) and exhaust theft protection specialist Catloc has confirmed Halfords Autocentres as its new national fitting partner. Catloc says CAT, DPF and exhaust theft is on the increase in the UK, and the company sought a partner that would give potential customers easy access to its solutions and fitment of these; for this, it wanted to partner with a sizable and experienced national chain, and Catloc says the presence of more than 300 outlets in the UK made Halfords Autocentres the “obvious choice”.

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Catloc teams up with Kwik-Fit and Halfords

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Catalytic Converter (CAT), Diesel Particulate Filter (DPF) and Exhaust Theft protection market leaders Catloc have just confirmed Halfords Autocentres and Kwik Fit as their new national fitting partners. With CAT, DPF and exhaust theft on the increase in the UK, Catloc wanted to ensure that potential customers had easy access to fitting of their solutions and to partner with a fast fit chain who had the size and experience in covering the whole of the UK. With over 900 centres between them nationwide; Kwik Fit and Halfords Autocentres were the obvious choices.

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Randall appointed managing director of Halfords Autocentres

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UK automotive and cycling services retailer, Halfords Group has appointed Andy Randall as managing director of its garage servicing and auto repair business, Halfords Autocentres. Randall joins the business in March.

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Motoring’s season of [bad]will

A study by Halfords Autocentres suggests that motoring goodwill has been in short supply this Christmas. The research found that drivers are concerned about the levels of impatient, aggressive and inconsiderate driving – which they say increases at this time of year.

Almost a quarter of motorists (23 per cent) who took part in the research said they felt that unfriendly, bad tempered behaviour – such as failing to allow drivers out at junctions, lane hogging and not indicating – is a major issue during the winter months.

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Halfords urges drivers to kick the kicking habit

The 1 April didn’t fall this week, so survey results shared by Halfords Autocentres – which include the gem that 32 per cent of all people believe kicking a tyre is an adequate means of gauging inflation levels – must be the awful truth. The survey of 1,000 motorists, conducted by Atomic Research on behalf of Halfords Autocentres in September, also revealed that 24 per cent of motorists don’t know how to check if tyre tread depth is above or below the legal limit.

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Related news:

  1. An age old message?
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ASA upholds Halfords advert complaint

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The Advertising Standards Authority (ASA) has upheld a complaint made against Halfords Autocentres Ltd. The website www.halfords.com featured information about their MoT services and included the text “MoTs NOW ONLY £29.95 RRP £54.85”. The complainant challenged whether the £54.85 recommended retail price detailed in the ad was misleading, because they understood this was the maximum allowable charge for an MOT and not an RRP.

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Related news:

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  4. Randall appointed managing director of Halfords Autocentres
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British motorists paying out £1 billion to repair pothole damage

New figures reveal that motorists are paying out over £1 billion on repairs to rectify the damage caused by potholes. A study released by Halfords Autocentres, shows as many as 8 million vehicles a year suffer steering and suspension damage which may be attributed to poorly maintained road surfaces. Research produced by fillthathole.org.uk shows that complaints over potholes have almost doubled from a year ago. Councils were being notified at a rate of 54 a day in December, a 60 per cent increase on the average for the year.

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Halfords Autocentres and SMMT in advertising row

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A row has broken out between Halfords Autocentres and the Society of Motor Manufacturers and Traders (SMMT) over advertising relating to the cost of car servicing at franchised dealerships. The SMMT complained to Advertising Standards Authority (ASA) about an advertisement at halfordsautocentres.com which highlighted apparent savings of up to 50 per cent on car servicing. The complaint was subsequently upheld by ASA who said the ad could not continue in the offending form.

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As if fuel wasn't expensive enough…

Financially, filling your petrol tank can be a sobering experience, but, according to figures from Halfords Autocentres, for 300,000 UK drivers a year, the cost can be astronomical. The reason? A misfuelling mishap, which can cost anything from £500 to £3,000 to rectify, once costs such as garage call-outs, refilling the tank and additional transport costs are factored in. Even worse news for the motorist, says Halfords, is that only half of the misfuelling motorists are able to claim the costs back on their insurance.

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Related news:

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