More than 500,000 independent garage transactions have now been logged on Garage Hive’s real-time data platform, Garage Industry Trends. The website tracks average invoice value, future bookings, labour rates, net promoter score (NPS) and, thanks to the recent development of Trends 2.0, now also shows demand for repairs and maintenance by vehicle age and fuel type.
An analysis of MOT failure data suggests that independent garages should consider how best to service demand for electric vehicle tyres. Matt Cleevely, managing director of Cleevely Electric Vehicles (EV), said the company is stocking a growing inventory of EV-specific tyres, with around 100 sales every month. This is on the back of new data analysis by Garage Industry Trends, which reveals that half of all EV MOT failures on vehicles registered after 2016 relate to tyres – almost double that of a diesel. Additionally, almost 60 per cent of EV advisories relate to tyre condition.
Garage Hive has launched a new data website called Garage Industry Trends. The garage management system’s managing director Ray Dilsons introduced the new site during his keynote address to a group of 230 customer and industry delegates attending The Blend 2022 conference at Birmingham’s Eastside Rooms on 17 September. The new service uses aggregated data from Garage Hive customers that have opted in to create key performance metrics in real-time. Garage Hive says more than 80 customers signed up to share anonymised data during the conference and in the subsequent week.
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Cleevely Electric Vehicles