19. Fulda-Dealers Conference
Under the slogan “This is Your Road To Success”, tyre producer Fulda invited 150 of its retailing partners to Berlin for a dealers’ conference. The audience heard a clear confession towards the tyre-retailing companies and a towards a marketing strategy which will in the future be mainly oriented on qualitative items. Sales trainer Joachim Bullermann added some sarcastic pieces of advice concerning the right methods of managing your personal shop.In times during which market growth is slow and is reduced to just a few segments (UHP, Off-Road) according to Bernd Joachim Hoffmann, CEO of Fulda, the two aspects of “brand values” and “customer loyalty/trust” fulfil an important function of distinguishing the brand from the competition. Today brands symbolise more than ever “light house” qualities in an ocean of products that are perceived as becoming increasingly similar.The value of a brand is determined by different qualitative and quantitative factors: product quality, brand trust/sympathy, brand identities, brand awareness, market share, pricing behaviour of the brand distribution quality and sales presence, the advertising and marketing spending, earnings and EBIT of the company, sales efficiency, organisation of international distribution and the age of the brand. Concerning this aspect Hoffmann could point to a positive summary for the Fulda brand, saying: “We are already doing things today, while others are just starting to think of tomorrow.”