According to the findings of a study commissioned by Motor Codes, the Society of Motor Manufacturers and Traders subsidiary established to act as the self regulatory body for the automotive sector, more than an estimated 14 million motorists feel short changed by their local service and repair garages. A sample survey of 1,194 UK motorists shows some 45 per cent of drivers have experienced this ripped off feeling, Motor Codes reports. Those living in the East of England have saw most cause for complaint, with a third claiming to be short changed, compared with just 17 per cent of Northern Ireland motorists. A quarter of motorists considered themselves between £51 and £150 out of pocket, and five per cent felt their wallets to be at least ₤300 lighter following an encounter with their local garage. In total, Motor Codes estimates that some ₤2.4 billion in motorists’ money is being lost in this way.