Kelli Diener has joined Cam Systems as business development manager reporting into Steve Daly, commercial director. She will be responsible for managing and developing client relationships to director level, ensuring service delivery excellence and effective customer communications.
McConechys Tyre and Exhaust Centres has appointed Cam Systems to implement its Cameo software platform. McConechys Tyre Service Limited is now in its 54th year is one of the leading tyre distributors in the UK. It caters for all sectors in the replacement tyre market through its branch network covering Scotland and Yorkshire. McConechys will also implement Cam’s UniSerV for its commercial business operations, and Workshop Scheduler products across its 53 outlets once the transition to Cameo is complete.
Tyrenet, the independent tyre network, has gone live with Cam Systems’ UniSerV application suite. The platform handles the call logging, customer policy and contract management, interactive mapping and breakdown form processing requirements that Tyrenet have, enabling it to streamline its operations significantly and introduce Straight Through Processing for the first time. Tyrenet is also UniSerV’s integration into Cam’s Cameo platform for systemised updating of transactions into the organisation, making commercial functions speedier, more robust, more visible and, ultimately, easier to manage.
Commercial tyre specialists at Tructyre have become the first to adopt Cam Systems’ new, third party integration (3PI) module within its UniSerV application suite. The platform is designed to streamline the feed of transactional data to and from third party systems, reducing Tructyre administration costs and ensuring customers receive consistent service data. Testing on the new system is planned to occur throughout October. Cam Systems’ UniSerV application suite already handles the call logging and contract management, ePen and Breakdown form processing for Tructyre’s commercial breakdown business.
Cam Systems, the leading software solutions provider to the independent tyre industry, has been appointed by Zito Wheels Ltd to integrate its Cameo platform into the organisation. According to the company, Cameo will provide Zito with increased manageability over stock control, clear visibility of performance and easy to use accounting practices.
As a supplier of aftermarket aluminium alloy wheels with strengths in craftsmanship and technology to the highest standard Zito wheels requires solutiosn covering point-of-sale, customer management, products and pricing, stock control, depot management, through to integrated ledgers and real-time reporting and management views.
Cam Systems’ MIDaS B2B, the online ordering platform for tyre wholesalers, is on track to hit £200 million in annual sales by December 2010 across its client base. According to the IT-provider, the rise in online transactions is a result of its use by tyre wholesalers as a key sales process enabler in conjunction with their retailer partners. The MIDaS managed service enables the acceleration of the ordering process between the retailer and wholesaler considerably. Cam also says it is easy to implement, informative and accurate.
Kirkby Tyres has appointed Cam Systems to implement a fully integrated online virtual warehouse using MIDaS enabling its customers in Ireland to view available stock, check prices and place orders online. The appointment follows the successful integration of Cam systems’ MIDaS platform into Kirkby’s UK warehouse in Speke, Merseyside, which has resulted in a significant increase in sales. MIDaS, Cam's online ordering framework for tyre wholesalers, now manages transactions valued at over £170 million per annum, across its client base – a figure which is reportedly growing exponentially.
Ipswich Tyre Group is expanding with the opening of Premier Body Works in Bury St Edmunds, bringing the total number of depots within its group to six. The new site will continue to focus on its vehicle repair business, and Ipswich Tyre Group will introduce Cameo from Cam Systems after working effectively with the industry-specific software platform in its other centres.
Cam Systems has appointed Kate Neill as pre-sales consultant to drive the launch of its new commercial tyre product suite. Reporting to Steve Daly, commercial director, her appointment is intended to enhance the organisation’s expertise and ensure client expectations are exceeded at all times.
Cam Systems says that its Workshop Scheduler integrated diary system has led to the recent 15 per cent rise in bookings at Suffolk’s Treadfirst Tyre & Exhaust Centre. Since using Workshop Scheduler to plan its MOTs and servicing, Mick Shaw, managing director of Treadfirst, says: “we have increased the number of jobs and bookings through more effective planning rather than just filling up a page in the paper diary then stopping.”
Cam Systems, software solutions provider to the independent tyre industry has promoted Rachel Foster to the role of Process Impact Analysis manager. Dedicated to what the company terms the “requirements-capture function between clients and Cam’s development team”, the newly created role – reporting into Mike Allen, managing director – will ensure a formal process for examining, capturing and prioritising development needs to meet customer requests or to build strategic value in Cam products. In doing so, PIA is designed to help the software developer accurately provide technical specification and estimation.
Cam Systems has introduced its Cameo platform into AMS Tyres & Autocentre across all of its three sites in Paignton, Torquay and Newton Abbot. The Cameo system replaces AMS’ existing point of sale and business management system. The integration of the Cameo system into AMS will improve day to day operations and enable the company to become more time efficient, offering a higher quality of service to its customers. Cam Systems reports that Cameo currently has 2,000 users.
Cam Systems reports that it is on the hunt for global business partners, as it launches Cam International, driven by Mike Allen, managing director, and Steve Daly, commercial director. According to the company, the aim is to establish international links and joint ventures that will enable Cam International to expand its technology franchise worldwide.
The latest application taken on as part of Cam Systems’ software and support service, the 20:20 Customer Charter, is to be launched in April. CAMWiki will be available to customers who have signed up for Cam’s 32 Bit Cameo implementation and will give access to existing and new product information, general news, benefit commentaries, user documentation and ”how-to” guides as well as “Flash Traffic” service updates and product sheet downloads.
Lodge Tyre Company has signed a three year service level agreement with Cam Systems. The agreement marks the first of Cam’s Commercial Service customers to adopt its EDP Fleet Inspection and Fleet Management software. The package, which Cam calls “class-leading”, will provide Lodge Tyres with an end-to-end commercial solution which caters for inspections (and consequent recommendations), service job completion and ultimately near-real time billing via Cameo. Cam has exclusive distribution rights in the UK for the package.
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