Forget handling, there’s a pebble in my tread…
We’ve found a forwarding address for Mr. and Mrs. Fussy: According to the results of the J.D. Power Asia Pacific 2013 Japan Original Equipment Tire Customer Satisfaction Index (OE-TSI), vehicle owners in Japan expect the tyres that come with their new vehicle to be “perfect”. J.D. Power shares that “even a single problem with their factory-equipped tyres has a significant impact on their satisfaction.”