Meeting the Demands of Today’s Tyre Business
Tyre technicians throughout the UK are benefiting from a training scheme aimed at improving industry standards, and the first group of delegates have now successfully completed their courses. The awards scheme, run by Bridgestone UK, recognises excellence in tyre servicing and care, together with professional customer service delivery. The scheme offers three different levels of achievement for both car and truck categories – gold, silver and bronze – which are attained by completing a set number of training courses.
Bronze award achievers are required to pass four modules in either car or truck tyre training. They cover subjects such as health and safety, customer care, tyre knowledge and roadside breakdown assistance. Courses at this level are held at training locations across the UK. Upon passing each module, technicians are awarded a Bridgestone certificate of achievement, and when all four modules are completed, they receive the bronze award, which is recognised by the Institute of the Motor Industry (IMI). They also become eligible for IMI membership. The more advanced silver and gold awards cover tyre technology, specialist tyre care and management skills. Some of these courses are held at Bridgestone’s European Education Centre in Rome.