Michelin and Goodyear Top JD Power Survey
Michelin and Goodyear have topped the most recent JD Power (OE) tyre satisfaction survey in three segments, while Goodyear won in one segment. Michelin ranked highest in the luxury, passenger car and truck/utility segments, while Goodyear topped the performance sport segment. Within each of the four segments (luxury, passenger car, performance sport, and truck/utility) four factors are examined to measure tire owner satisfaction: wearability, appearance, traction/handling, and ride. Rankings are based on owners’ experiences with their tyres after two years of ownership.
In the passenger car and luxury segments, Michelin performed particularly well in the wearability and appearance factors. In the truck/utility segment, Michelin performs particularly well in the tyre wearability factor. Goodyear ranked highest in the performance sport segment. While the tyre manufacturer performed well in traction and handling, according to the survery, Goodyear differentiates itself in the area of tyre wearability.