Nobody would argue with the statement that the times in which we are currently living are unprecedented, both in our commercial and everyday lives. We are having to face a constant barrage of new challenges to our usual ways of doing business, taking account of changes – some seemingly conflicting – in legislation and recommended working practices. There is much talk about ‘the new normal’ as people and companies try to adapt to different ways of working. Lockdowns and social distancing have added to the pressure felt by many, with staff being furloughed and told to stay at home for many weeks – in effect being paid not to work.