Ceat gains Deming Grand Prize

The Deming Prize Committee has awarded its 2023 Deming Grand Prize to Ceat Ltd. The Indian firm is the first tyre maker in the world to gain this top Deming accolade, which is awarded for ongoing excellence in Total Quality Management (TQM).

Announcing its receipt of this distinction, Ceat describes the Deming Grand Prize as an “illustrious honour.” Only organisations that have already received the Deming Prize and then later continued to sustain and elevate their TQM practices for at least three years are eligible for this highest award. Ceat has been “on the TQM journey” for more than 15 years and won the Deming Prize in 2017, the first tyre company outside Japan to do so.

“We’re deeply honoured by the Deming Grand Prize,” states Anant Goenka, vice chairman of Ceat Ltd. “This accolade underscores our unwavering commitment to excellence. Our gratitude goes to our invaluable partners and vendors for their steadfast support. This achievement inspires us to continue leading the tyre manufacturing industry worldwide, focusing on quality and customer satisfaction.”

Arnab Banerjee, the tyre maker’s managing director and chief executive officer, adds that Ceat is “extremely delighted” with this achievement. “Winning this prize reflects our robust business systems and processes, leading to the creation of highly reliable and dependable products and services every time. This is delivered through involvement of every employee and all stakeholders making it truly partnership based. We believe that Ceat’s customer-centric approach and superior quality standards have played a critical role in winning us this honour.”

Presented by the Union of Japanese Scientists and Engineers (JUSE), the Deming Grand Prize (originally known as the Japan Quality Medal) was created to commemorate and maintain the spirit of the first International Conference on Quality Control, which took place in Tokyo in 1969. Ceat is one of only 33 companies worldwide to gain this honour since 1970.