Maverick Diagnostics appoints two BDMs

Maverick Diagnostics has appointed two business development managers in order to meet demand for greater support as vehicle technology continues to become more sophisticated.

Matt Oddie and Glenn Hopkins, from Opus IVS and GSF Car Parts respectively, represent the OEM diagnostic tool and training specialist throughout the UK – dividing their time between the north and south.

The duo have reported encouraging conversations between themselves and both prospects and existing customers. Hopkins has observed that Maverick Diagnostics is held in “high regard”, while Oddie, who said the opportunity to join the company was “too much to resist”, believes the all-encompassing offer of diagnostic tools, training and services is exactly what customers need to “stay ahead of the curve”.

He continued: “Most customers are welcoming and want to discuss their struggles and what support they need, especially those workshops that are encountering brands that are bringing their own technology to the fore. This is generating more labour hours or, sadly, is pushing customers back to the main dealer, as they don’t have the right diagnostic tools or technical support.

“‘I didn’t know I could buy the main dealer tools’ is a regular message, so we are striving to register and setup these workshops, and train staff on how to use our kit to give them a competitive advantage. Our message is to invest in training and the future now!”

The increasing complexity of vehicle technology, combined with the knowledge and contacts Matt and Glenn have acquired through different roles, influenced their decision to join the Maverick Diagnostics family.

Hopkins admitted that being “out in the field” is where his best work is achieved. Oddie agreed, adding: “Effective diagnostics is an important part of working on a vehicle; our tools keep up with the guided diagnostics needed, service functions, coding, programming, security gateways, software updates and component protection – all needed to offer a complete and professional service.”