Tyrenet launches new tyre management portal

Tyrenet its pitched as the “’go to’ tyre emergency service” for many tyre dealers and fleets all over the UK and increasingly in Europe. In 2021, the introduction of Tyrenet’s on-line tyre ordering solution meant it could provide a service for the public as well as commercial fleets that didn’t have an account or contract with a local tyre dealer.

This year, Tyrenet’s web development team have a gone a stage further by launching an Internet portal that allows fleet or transport managers to monitor the tyre maintenance needs for vehicles within their fleets. The ‘Tyre management portal’ service has been in operation with key fleet customers throughout 2022 in order to augment the services that are already provided for the fleets by Tyrenet.

The new ‘Tyre Management Portal’ provides an on-line data source to log and update the tyre maintenance of each wheel for each vehicle within a fleet so that a fleet or transport manager can instantly pull up any information about a vehicle and its tyres and more effectively plan their tyre maintenance avoiding emergency tyre call outs for example. As a result, Tyrenet reports that it has emerged as a major Fleet maintenance solution too. Even tyre dealers and fitters can access the system and use it to help them manage tyre maintenance for their clients. According to the company, the system provides fleet managers with a cloud-based, real-time view so they can see which vehicles have been checked or which are due for checks.

Certain key customers have been using the system for almost a year and were part of the ‘beta’ testing and innovation programme during its development. “We even had one fleet leave us and decided to go elsewhere only to come back some time later because our system provided a solution that they couldn’t replicate from other providers”, commented Aaron Mikoleitzik, Tyrenet’s operations director.

Tyrenet has access to over 1000 tyre depots and over 500 dealers who can fulfil the maintenance service alongside the emergency truck and van tyre replacement service.
Tyrenet’s 24 hour mobile tyre fitting service is also attracting the attention of European truck fleets who use the callout tyre replacement service if they need an emergency tyre replacement tyre whilst operating in the UK. The emergency tyre breakdown service is used by over 200 vehicles a day providing tyre replacement assistance for all types and sizes of commercial vehicles.

The business has mainly been commercial vehicle roadside tyre replacement including both emergency HGV tyres and increasingly fast roadside van tyre replacement but since the on-line service has been added, there have been a number of emergency tyre replacement calls from car owners too as Tyrenet is selected ahead of the traditional flat tyre breakdown recovery companies associated with cars.

Tyrenet reports that the company is “always actively looking to recruit more dealers and depots to extend its reach and establish a more comprehensive fast tyre replacement service.” The idea is: the more depots that Tyrenet can include, the greater the availability of tyre stocks locally to provide more options for the fleet tyre services to secure the fastest service.

Tyrenet central aim is to get a stricken vehicle back on the road within 90 minutes. The team at Tyrenet know that any delay can cost a driver a delivery slot or significant further delays and so they work hard to turn each job around as quickly as possible. That means that they strive to answer the phone within 6 seconds and use their expert knowledge of the dealers and depots to contact not just the nearest but they know also how to get the local tyre replacement fast by targeting the ones likely to hold in stock, the replacement tyre needed.