Schaeffler Repxpert ‘Tea-break training’ adds value and can save money

There is no question that during these socially distanced times, Schaeffler’s Repxpert ‘Tea-break training’ concept has captured the attention of the workshop community, with more than 200 workshops and technicians again attending the latest INA cooling module.

“The purpose of the training is threefold”, said Schaeffler Technical Manager and Repxpert, Alistair Mason. “First, to support workshops by providing useful information to professional technicians that can improve their knowledge and make jobs simpler. Second, to present it in a way that is easy to digest and allows them to put it into practice, then finally, give them access to the original equipment parts, tools and fitting info that allows them to get the job done right first time – every time!

“It is remarkably easy to put a tangible value on this kind of support training, because if you think of something like a switchable water pump, as used by VW on its 1.6 and 2.0-litre TDI units and covered in part of our INA cooling module two ‘Switch on the heat’, you can see the real cost of getting it wrong.

“It’s a four-hour job, so not doing it right can cost a workshop, charging £60 an hour, not only half a day’s work that it cannot charge again for redoing the job, but also the cost of a new pump. They also lose the £240 they could have earned doing other work, plus they now have a backlog affecting other jobs and other customers – surely it’s better to get it right first time!”

It’s little wonder therefore that proactive workshops such as Avia Sports Cars, for example, consider training a vital business investment. “Preventing fitting errors, such as the one mentioned by Alistair, is not only key to our profitability, but also our reputation,” explains proprietor, Hayley Pells. “So, the fact that the Schaeffler Repxpert team is making this information readily available, and for free, makes attending these sessions a no-brainer.

“Every member of our team has attended the ‘Tea-break training’ sessions since launch, working it into our natural breaks is preferable as we can watch it together and discuss among ourselves, as well as asking the Repxpert s questions as we go. Workshop life means that sometimes we could spend this time doing repairs – so there is a cost investment of sorts. However, the training returns on this investment as it helps cut fitting errors down to a minimum, our IMI CPD is kept up to date, and it ensures we remain ahead of our competitors.”

The last word goes to ‘The Garage Inspector’ and Schaeffler brand ambassador, Andy Savva, “I truly believe what Schaeffler has brought to the table with their ‘Tea-break training’ sessions is great, as it gives the whole workshop team the ability to take part together.

“OE training direct from a manufacturer, accessed in small bites, will only enhance a technician’s knowledge – however, people must be aware in order to get the full OE training experience, attending a full Schaeffler IMI approved training offering is a must.