Independent garages more valued since start of coronavirus crisis

Fixter, an online car maintenance service provider, has published survey results which show that essential businesses, such as independent garages, are valued more than before the crisis. Specifically, 89 per cent of customers who rely on their cars now think that it is more important than ever to keep it in a good condition.

Further results reveal that 87 per cent of participants believe that ‘essential businesses’ such as local garages have responded with appropriate procedures to deal with Coronavirus and the government social distancing measures.

A huge 94 per cent of Fixter customers value essential services now more than before the crisis.

And almost everyone (99 per cent) believe NHS staff and other key workers should be given special discounts for car maintenance.

In addition, Fixter has seen demand for its contactless car maintenance services increase during the crisis as customers follow government advice to socially distance or self-isolate.

Limvirak Chea, Co-Founder and CEO of Fixter, said: “We asked our customers how their views on independent garages and essential services may have changed since the crisis started. We found that the trust in both has substantially increased and that the general public value essential businesses more, as they look at them in a different light and rely on them more than ever.”

“In the past, some independent garages probably haven’t had the reputation they deserve, but now they have shown that they can respond to a crisis and play a critical role in keeping the country moving at a difficult time. They have stepped-up and are rising to the challenge by responding to people’s needs and continue to deliver the best possible service for those who need it most.”

“We, at Fixter, are delighted that people really value the importance of hassle-free car maintenance in times like these. While we can we will continue to provide the service so many people are relying on”.