Nexen wins customer satisfaction award

On 28 June, the Global Management Association ranked Nexen Tire the top company in the tyre category in its ‘2013 GCSI’ survey, a global customer satisfaction survey supervised by the Japan Management Association Consultants (JMAC). The survey was carried out over a three week period in April and covers 188 products across nine industries in total, with the sample size of 100,000 people. The evaluation criteria included factors related to customer satisfaction, such as quality, customer value, global competency and loyalty.