Link Tyre adopts Cam’s UniSerV

Link Tyre Sales Ltd, based in Dewsbury, is introducing UniSerV from Cam Systems to its business. The company signed up for the system after witnessing the extensive benefits of the UniSerV platform in call logging, customer policy and contract management, integrated Casing Management and improved breakdown form processing at the UniSerV roadshow hosted by Cam Systems in October 2011.

Len Mellor, managing director at Link Tyre Sales Ltd, said: “The investment in UniSerV will be worthwhile, as it provides a cradle to grave solution for commercial operations. It will make our office based staff as effective as can be and, will provide the means by which we can access data for improved reporting not only for ourselves but also for our more and more demanding customers.”

Mike Allen, managing director at Cam Systems added: “The emphasis in the UniSerV platform is that an operative should never process a breakdown form in more than one step to update core systems, whether internally or externally based. As a result, invoices are generated as systematically as possible for work completed.”