Michelin US launches ‘breakthrough’ service network

Commercial vehicle operators in the US now have a new tyre service option available to them following the launch of a Michelin franchise network, the Michelin Commercial Service Network. Upon announcing its rollout, Michelin Americas Truck Tires (MATT) says the franchise network of commercial tyre dealers will be one “committed to establishing a new standard for consistent, high-quality service across the US.” Services offered by the Michelin Commercial Service Network include road service, online operating manuals and online fleet reporting. MATT adds that fleets will receive “consistent service from Network dealers with highly trained technicians, professional equipment, and casing management, all ensured by rigorous certification and audit standards.”

“Now, more than ever, it is imperative for trucking fleets to maximise their uptime to meet the demands of their customers,” said MATT chief operating officer Francois Corbin. “The Michelin Commercial Service Network is a breakthrough in the tyre industry. By ensuring consistent, high-quality service nationwide for fleets, we can help fleets reduce operating expenses and manage their assets.”

“Our network provides highly trained technicians, service standards, casing management, and online tools that meet Michelin’s high standards,” added Bill Guzick, vice president of business development at MATT. “We are confident that the Michelin Commercial Service Network provides fleets with the ultimate service and information package that will help drive operational savings.”