ATS Euromaster Wins Lloyd’s TSB Autolease ‘Conquest’ Deal

ATS Euromaster has gained the Lloyds TSB Autolease tyre supplier contract, the UK’s second largest hire fleet in the car and van sector. The new three year agreement sees Lloyds TSB Autolease adopt a completely new tyre policy with Michelin tyres being fitted as replacements across its fleet, supplied by ATS Euromaster on a fixed ‘cost per vehicle per month’ basis. These will be fitted predominantly through ATS Euromaster’s nationwide network of 470 service centres and fleet of mobile service vehicles, which can be booked to fit tyres at a customer’s home or place of work.

Steve Phillips, Deputy Operations Director at Lloyds TSB Autolease, says: “What came out very clearly through the tendering process was ATS Euromaster and Michelin’s willingness to work in partnership with us to deliver a quality service that really adds value to our customers.

“Supplying motorists with the leading premium brand tyre is a very tangible benefit, particularly when combined with access to one of the country’s largest network of specialist tyre service centres,” he adds.

As part of the contract, ATS Euromaster’s 24-hour Customer Service Centre in Aston, Birmingham, is responsible for handling all authorisation requests for new tyres from Lloyds TSB Autolease customers. This uses the company’s efficient online authorisation system to communicate in real-time with individual ATS Euromaster centres to keep the turnaround time for all vehicle maintenance to an absolute minimum. These online authorisations are proven to aid compliance with a customer’s specified tyre policy, offering complete control over brand fitment and expenditure.

ATS Euromaster is also supplying Lloyds TSB Autolease with a monthly suite of management reports which highlight tyre spend, fitment policy adherence rates and key trends across the fleet.

Designed to support the company’s own management of its fleet, the reports are compiled by a dedicated team within the Customer Service Centre highlighting the specific tread depth and mileage when a tyre is replaced, through to the reason for the work being carried out.