Michelin Guarantees its Radials Last 2x as Long as Solid Tyres

Michelin is so confident in the performance of its XZM radial tyres that it is offering forklift truck operators a money-back-guarantee if they do not last at least twice as long as solid or cross-ply tyres. The manufacturer is also offering a 90-day satisfaction warranty.

“If you haven’t experienced the benefits of pneumatic tyres over solid, now is the time to try,” says Darren Lindsey, Head of Michelin Earthmover and Industrial Tyres at Michelin Tyre plc. “We are so confident in the performance of the Michelin XZM that if, for example, your solid or crossply tyres currently last 1,000 hours, we will guarantee that under the same conditions of use the XZM tyre will last 2,000 hours. If they fail to reach 2,000 hours, Michelin will reimburse you the difference – a promise valid for two years from the date of purchase.”

Michelin says its XZM tyres provide high levels of traction combined with low rolling resistance and are suitable for fitment to almost all makes and model of forklift truck. In addition the products are said to offer “significantly improved driver comfort,” resulting in “better load protection, reduced machine wear and fewer shocks being transmitted to the driver, which in turn helps to reduce fatigue and back pain.”

The performance and satisfaction guarantee is subject to the forklifts being operated in accordance with the manufacturer’s recommendations, with incidents such as faulty repairs, incorrectly fitting tyres or being used at too high a speed making the guarantee obsolete. The offer covers forklift trucks in good condition, where a complete axle set has been fitted in line with the Michelin technical documentation on inflation pressure and load capacity. The guarantee covers the purchase of two, four or six new Michelin XZM tyres bought on the replacement market.