New Look For Loughborough Dealership

Employees at a Loughborough tyre dealership are reaping the rewards of outstanding customer service after pooling prize money to create stunning new-look premises.

Tanvic Tyres is a key operator in Bridgestone UK’s network of 160 independent First Stop tyre dealerships. The Derby Road outlet – part of a seven-strong franchise – has secured back-to-back success in Bridgestone’s national Stars awards scheme, which rewards outlets that excel in key areas such as telephone technique, staff training and marketing.

Money from the competition has been invested in refurbishing the depot, creating a brighter working environment for employees so they can improve their standards of customer care still further.

“Staff and customers alike will benefit from the refurbishment as the work will allow us to offer the highest possible standards of service,” commented manager Gary Dowdell. “That said, however sparkling the new surfaces, one thing that won’t change is our commitment to honesty, quality and hard work – values at the heart of our success regardless of the appearance of the depot.”

Don Anobile, Bridgestone UK business development manager, commented: “Investing Stars prize money in a depot refurbishment speaks volumes of the determination of Tanvic Tyres to provide the highest possible level service in all areas. Gary and his team have already proved themselves to be smart operators when it comes to customer care – they now have facilities to match.”