Hi-Q Wins Hendy Hire Contract

Hi-Q has won the contract to supply Hendy Hire’s rental fleet with a tyre management service. Hendy Hire has 12 daily rental office locations across the south of the UK with 1,400 trucks, vans and cars in its fleet.

As part of the new contract, Hi-Q will operate a drivers’ helpline on behalf of Hendy Hire from its dedicated customer call centre in Huddersfield. The tyre repair and replacement services will be provided by Hi-Q’s nationwide network of over 500 centres and a 24 hour emergency tyre service will be in operation for Hendy Hire customers requiring assistance during their rental period.

Iain Cameron, Hi-Q’s national fleet manager, said that proven past experience of working with van and car rental businesses had helped the company win the new contract. “We have many years experience working within this sector, which helped us propose a package that caters for the complete business needs of Hendy Hire. This new contact shows the ability of Hi-Q to provide an extremely professional service to UK rental businesses.”

Heidi Bennett, group buyer for Hendy Hire, said: “Selecting the right supplier to support our hire customers ‘front-end’ is vital. Taking Hendy Hire forward, we believe that Hi-Q’s expertise, state of the art call centre and nationwide network will support our rental and hire operation of cars, vans and trucks.”

Hi-Q will be the sole supplier of tyres to Hendy Hire.