Motor Industry To Work With DTI To Improve Standards

Government sponsored mystery shopping in the UK revealed that 51 per cent of garages missed one or more safety related defects and that the standards of servicing varied widely and that 86 per cent of garages missed an introduced fault on test vehicles. Some 27 per cent of fast fit centres recommended unnecessary replacement of parts. The government and industry are to work together to promote the “Good garage” scheme to deliver a better deal for consumers.