New Plan Aims To Make National Tyre Service Profitable Within Five Years

When Continental bought the UK retail chain National Tyre Service a decade ago, the company regarded its equity as a way of gaining a foothold in the market and increasing its market share. To put it simply, National was merely a vehicle for moving tyres. In the last few years, the German parent has realised the strategic importance and benefits of having its own chain and has re-thought its attitude.

National turns over £150 m annually and it is no secret that the company has been making a loss over recent years but this, says Chief Executive Adrian Dunleavy, is due to change within the next five years, with the aim being profit and a sustainable market share. In an exclusive interview with TYRES & ACCESSORIES, Dunleavy discusses the details of the plan and the investment promised by Continental. He also gives frank answers to the critics of National’s “two tyres for the price of one” offer, who regard this as being responsible for today’s price cutting.

And how does he respond to the widespread condemnation of the National Motor Dealer offer, which was designed to encourage motor dealers into the tyre business? The five-year plan requires time and investment and Continental have granted both. Dunleavy accepts that the pressure is on him to deliver results within the designated time frame..